At ZAYRA NOOR, we are committed to delivering your orders safely, efficiently and on time. Please review our shipping policy before placing your order.

Order Processing

  • Orders are processed within 1–3 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During sales, promotional events, or festive seasons, processing times may be slightly longer.

Delivery Coverage

We proudly deliver across Pakistan through trusted courier partners to ensure your order reaches you safely.

Estimated Delivery Time

  • Major Cities: 5–7 business days
  • Other Cities & Remote Areas: 7–10 business days

Delivery times are estimates and may vary due to weather conditions, courier delays or unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
  • We may offer Free Nationwide Shipping during selected promotions or on qualifying orders.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, email, or WhatsApp (where applicable) to monitor your shipment.

Delivery Attempts

Our courier partners will make reasonable delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or unsuccessful delivery attempts, the order may be returned to us.

Address Accuracy

Customers are responsible for providing accurate shipping information. ZAYRA NOOR is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Missing Items

If your package arrives damaged or an item is missing, please contact our customer support within 48 hours of receiving your order. We will investigate and resolve the issue as quickly as possible.

International Shipping

At present, ZAYRA NOOR delivers within Pakistan only.

We look forward to offering international shipping in the future.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

ZAYRA NOOR

Website: www.zayranoor.com

Email: support@zayranoor.com

Thank you for shopping with ZAYRA NOOR. We appreciate your trust and strive to provide a smooth, reliable and enjoyable shopping experience from checkout to delivery.